Shipping policy

Shipping Policy

Thank you for choosing Vespera Colture. We are committed to delivering your order accurately, securely, and in a timely manner. Please review the terms of our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • A subsequent notification will be sent to you once your order has been dispatched.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated dynamically and displayed clearly at checkout.

  • Standard Delivery Timeline: Expect delivery within 3 to 7 business days following the processing period, depending on your geographic location.

  • Please note: Delivery windows are estimates. Occasional delays may occur due to carrier peak seasons, customs processing, or unforeseen logistics disruptions.

3. Shipment Tracking

  • Upon dispatch, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.

  • Tracking information typically synchronizes and becomes active within 24 hours of departure.

4. Damages, Loss, and Liability

  • Vespera Colture is not liable for products damaged or lost during transit. If your order arrives damaged, please document the condition immediately and contact the shipping carrier directly to file a claim.

  • Please retain all packaging materials and damaged items to support the claim verification process.

5. Customer Support

For inquiries regarding order status, shipping modifications, or delivery issues, please contact our support team:

  • Phone: 03280148102